Welcome to Mechanizedus. Thank you for visiting and shopping with us. This Shipping and Order Policy outlines the terms and conditions for ordering car lifts and garage equipment from BendPak / Ranger. Please read carefully to understand how we handle shipping, returns, order changes, and associated fees.

Domestic Shipping Policy

Free Shipping
We are pleased to offer free shipping on most heavy freight items to the contiguous United States. This offer excludes Alaska and Hawaii. For other regions or specialized shipping needs, additional charges may apply.

Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or unforeseen delays, your order may take longer to ship. In such cases, we will notify you via email or phone.

Shipping Methods
BendPak / Ranger selects the most suitable shipping method based on cost, delivery destination, reliability, and speed. Typically, FedEx Ground is used for most domestic shipments, but various factors may dictate the best delivery option for your specific order. If you would like more information about our shipping process, feel free to contact us.

Shipping Rates & Delivery Estimates
As noted, most orders come with free shipping. Delivery time typically ranges from 7 to 21 business days, depending on the shipping destination. Please note that delivery delays may occasionally occur due to severe weather, holidays, or carrier issues. We will do our best to inform you if there are any significant delays in your shipment.

Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive an email confirmation with your tracking number(s). You can track your shipment using the provided tracking number within 24 hours.

Customs, Duties, and Taxes
Mechanizedus is not responsible for any customs duties, tariffs, or taxes that may apply to your order. Any additional charges imposed during or after shipping are the responsibility of the customer.

Damages
Mechanizedus is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Be sure to save all packaging materials and damaged goods, as they may be required for the claim process.

International Shipping Policy

Currently, we only ship to locations within the United States. We do not offer international shipping at this time.

Returns

Returns and exchanges are sometimes necessary, and we aim to make this process as transparent as possible. Please review the following conditions:

• Returns are accepted within 30 days of delivery.
• Products must be in new, unused condition with original packaging.
• A restocking fee may apply on certain items.
• Return shipping costs are the responsibility of the customer unless the product is defective or was damaged during shipping.

Order Change Fees

In the event that an order destination needs to be changed after it has been placed, the following fees may apply:

• Pending Stage: No fee for changes before the order enters production.
• Production Stage: A non-refundable $45 fee for any change, including product adjustments or shipping information. Additional charges may apply if multiple changes are requested.
• Shipment Stage: A non-refundable $75 fee for changes at this stage, even if the change cannot be fully completed.

Freight Surcharges

Special delivery requests, such as lift gate services, may incur additional charges. Common causes for surcharges include:

• Lift gate service for curbside delivery
• Inside delivery or installation services

The surcharge amount will vary based on the delivery requirements and location.

Shipping and Distribution Center Policies

We adhere to the rules of our Geographic Distribution Center (GEO DC) to ensure efficient transportation and cost management. These rules help us minimize delivery times and expenses while optimizing the overall shipping process.

Thank You for Shopping with Mechanizedus

We appreciate your business and hope that you enjoy your shopping experience with Mechanizedus. If you have any questions or need assistance, please don’t hesitate to contact our customer support team.